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FAQ & HELP

a.k.a How We Do It!

  • How does a photobooth work?

    It's really easy actually!

    • Follow the instructions to pick the type of photo you want ( options are dependent on package - photo / gif / boomerang / video / sharing options / etc )
    • If your package includes filters, touch the filter type to see what it will look like in real-time
    • Click the next button and the countdown will begin
    • Strike that pose!
    • The picture is made!
    • You have the option to retake it (if someone blinks for example)
    • Once the photo is made there are multiple way for guests to get their photo immediately and...
    • Depending on the package, an online gallery of the event that you and the other guests can share with friends, on social, etc, will be available for you to browse during and after the event.
  • How do I book a booth for my event?

    That's really easy too! This is the OTHER fun part of the event and we’re here to help you every step of the way!

    • Go to the Book Now Page, pick a package and fill out the questionnaire to get rolling!
    • We send you our contract which contains the terms and conditions of our service
    • A small deposit is required in order to establish good faith & intent for us to serve at your event
    • We will work together and discuss the event, a theme, and what we can provide to elevate your event and make it unforgettable
    • We will help you choose the perfect backdrop, props, and photo booth style to match your event theme.
    • While we are in communication we will start our research on the venue (travel to the venue beforehand may be in order) so that we can make sure we set up in the right place, give the guests a good impression without dominating the event, and make sure that what you pull off a great event
  • What if I want a custom package?

    We can do that! Our regular packages are there for your convenience but if you need something completely custom we are happy to work with you

    • Go to the Book Now Page, pick "custom package" and fill out the questionnaire with information about your needs
    • We send you our contract which contains the terms and conditions of our service
    • A small deposit is required in order to establish good faith & intent for us to serve at your event
    • We’ll start by discussing your event theme and what you’re looking for in a photobooth for your event
    • We will work together to create a photobooth experience that is tailored to your needs
    • While we are in communication we will start our research on the venue (travel to the venue beforehand may be in order) so that we can make sure we set up in the right place, give the guests a good impression without dominating the event, and make sure that what you pull off a great event
  • What to expect during the event

    We want to make sure that the photobooth adds to the guest's experience, we consult with you to make sure that we meet your expectations, and we have touch-points throughout the event.

    • Get in touch with us so that we can figure out how best to integrate the photobooth into your event.
    • We come to the venue beforehand and figure out the best location for the photobooth.
    • We set up the photobooth, put up the backdrop, set up the table, set out the props, and dial in the photobooth settings
    • Get your event started and an attendant will be available to help with any questions for the guests about the photobooth.
    • We will get the DJ or attendant to announce that the photobooth is open for use.
    • Your guests will be curious and start navigating the photobooth software and making pictures, it is extremely easy and fun.
    • Once the first group or person gets a picture made, the rest will follow!
    • Near the end of the event we will consult with you and announce that the booth will be closing soon (30 minutes)
    • We will consult with you to make sure everyone gets to use the photobooth.
    • Once closing time comes, we will consult with you and take down the booth.
  • What if I have problems?

    There should not be any problems, but... sometimes things can happen! That is why we send an attendant, to make sure that things run smoothly at your event.

    • We will make sure that your guests understand how to operate the photobooth
    • We will immediately take action to correct any issues with the photobooth and get things running again as quickly as possible
    • If something goes catastrophically wrong... we will do our best to make things right!
  • How does Sharing Work?

    After you make your picture, there are tons of ways to get your picture almost instantly!

    • Text it to yourself or a friend or family member
    • Email to yourself or a friend or family member
    • AirDrop the photo straight to your iPhone
    • Scan the QR code to receive a link to your photo
    • PRINTS ARE NOT YET AVAILABLE BUT ARE COMING VERY SOON!
    • We make it easy to share it to your favorite social media platform too
  • What areas do you serve?

    About an hour in any direction from Gainesville, GA 30504:

    • We operate out of Gainesville, GA 30504 and can travel up to 1 hour to your venue.
    • If you have a need for us to travel further, just let us know in the "Additional event details" section using the Contact Form or Email Us and we will see if we can accommodate the request
  • What if I want to extend my time?

    Although we make our preparations before hand and agree on the event time-frame, just ask! We will do our best to make sure that you are happy with your ClickPop! experience :-)

Want a photobooth for your event?

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